Company-specific evaluation schemes offer a high-performance tool in a software solution like FINOYO. They make it possible for us to take into account the individual needs and expectations of our customers and their different customer bases and to offer them tailor-made solutions.
Challenges in the Analysis of Balance Sheets
Because every company sets different criteria and different emphases for the analysis of balance sheets, it is difficult to meet these requirements using a standard scoring model. A unified scoring logic cannot reflect the diverse evaluation standards, which vary depending on the industry or even the individual customer. Companies from the property industry, for example, place a particular emphasis on key figures for liquidity whereas industrial companies tend to look at the equity ratio and the debt capital.
For our software solution FINOYO we were therefore faced with the challenge of finding an innovative solution that enables an individual, tailor-made evaluation scheme to be set up. This evaluation system must allow scoring models to be customized to the needs and requirements of each customer base.
Target: Company-Specific Scoring Models
The company-specific evaluation system makes it possible to systematically record, evaluate and optimize the satisfaction, benefits and performance expectations of individual customers. The aim was to provide a solution that makes it possible to create company-specific scoring models based on information from the balance sheet analysis. These needed to be flexible, easily adaptable and at the same time designed in such a way that they allow company-specific criteria for scoring to be integrated.
Solution: Company-Specific Scoring Functionality in FINOYO
The solution was enabled through the implementation of customer-specific scoring functionality in our balance sheet analysis software FINOYO. This makes it possible to create an individual scoring model for each customer base that is adapted to the specific requirements and preferences.
The software can meet the individual requirements of companies through the following features:
Individual adaptation of key figures:
Our software offers the possibility to select from a wide range of key figures and to weight and prioritize these individually in the scoring model. These key figures can be individually weighted for each of our customers in order to take into account the respective importance of individual aspects. Thus a tailor-made analysis reflecting risk priorities can be defined.
Definition of an evaluation scale:
The evaluation takes place on the basis of specific criteria adapted for the particular company. A clear evaluation scale is defined, e.g. from AAA – D, which is tailored to meet the specific and individual requirements. This evaluation scale can be updated frequently in order to react to changes in the viewpoint of the customer company or the products and services it provides and to integrate these changes.
Automated adaptation and calculation:
Once a company-specific model has been set up, the score is newly calculated automatically for each balance sheet analysis based on the defined criteria.
Transparent reports:
Detailed reports are automatically generated for the customer, which summarize the results of the evaluation and present them clearly. These reports help to give the company targeted feedback and to improve collective working between colleagues.
What are the Benefits of the Company-Specific Scoring Functions in FINOYO?
Individual risk evaluation: Each customer has specific requirements and priorities in relation to the evaluation of the financial stability of other companies. Software that enables company-specific scoring can be adapted to these individual needs. Companies can thus set their own weightings for the various balance sheet key figures and therefore obtain tailor-made analyses that reflect their risk priorities.
Customer-centric: Thanks to the company-specific scoring system, the individual requirements and expectations of each customer are taken seriously. This results in significantly better customer loyalty and strengthens long-term business relationships.
- Increased customer satisfaction: Customers obtain analyses and reports that are exactly tailored to their requirements and industry-specific needs. This leads to more customer satisfaction and loyalty.
- Transparency and communication: A clearly structured evaluation system supports good communication between us as the software provider and the customer. It creates a basis for constructive feedback and enables problems to be detected and solved at an early stage.
- Proactive improvement: Customers (companies and business partners) can regularly update the evaluation logic and adapt it to their new requirements. This ensures long-term customer satisfaction.
- More efficient decision-making: Thanks to more precise scoring models, customers can make better-founded decisions faster. Through company-specific scoring, important key figures such as liquidity, profitability or debt can be analysed and evaluated according to the stipulations of the customer. This leads to more precise, more context-related results, which enable better strategic decisions.
- Competitive advantage through flexibility: Software solutions that take into account the specific needs of their customers clearly stand out from their competitors. Individual solutions and adaptability are often decisive factors for competitive success. This makes the software especially attractive for various industries and companies of different sizes.
- Personalized recommendations and optimizations: On the basis of the evaluations, targeted measures can be taken to tailor interactive working to the customer in a better way. These include optimizations, new designs as well as improvements and adaptations of the scoring system.
- Transparency and comprehensibility: Because every analysis is based on individually set parameters, it is easy to comprehend how and why a particular score has been calculated. This transparency creates customer trust because they have the possibility to critically analyse their own rules and weightings and to adapt them.
- Efficient use of resources: The feedback from the evaluation system enables companies to use their resources more efficiently. They recognize which areas work well and where improvements are needed, which saves time and costs.
The introduction of company-specific scoring models in our balance sheet analysis software FINOYO provides a tailor-made approach which increases both efficiency and customer satisfaction. It enables our customers to set up the evaluation logic for balance sheet analysis exactly according to their individual requirements. The flexibility and tailor-made adaptability of the solution have become a central factor for success.
"With the new solution we are able to offer our customers exactly what they need: tailor-made evaluations that perfectly match their individual requirements."
