Against this background, a well-positioned credit management system is very important for companies. SCHUMANN offers solutions with which customers can be permanently monitored in order to detect changes in payment behaviour immediately and to be informed at all times, also by means of external information. In addition, the evaluation of external payment experiences, information obtained from payment experience pools, will become increasingly important. This information can also be processed automatically with the SCHUMANN software.
Simulation or break-even calculations based on annual financial statements appear to be particularly relevant, as they can be used to analyse what scope companies have to absorb slumps in sales or to ensure solvency even in the case of expanded credit volumes. Interim financial analyses can also provide clarity in the short-term area. Here too, special financial statement analysis tools can efficiently support these tasks. The measures on the customer side also apply to suppliers. Failing suppliers can put even their own company at risk, in the worst case by causing their own production to fail.
Finally, there is the question of how to deal with the customer request for deferred payment. As long as credit-insured limits are in place and the credit insurance goes along with them, this is less risky. Due to the situation described above, however, the liquidity situation will not necessarily improve after the crisis. For this reason, payment deferrals should be examined closely, non-negotiated payment arrears should be followed up consistently with dunning procedures and attempts should be made to make payments. It would be bad if these were to be included in an insolvency estate.
For some companies, especially small and medium-sized enterprises, the effort to obtain liquidity will lead to factoring offers being used. Similarly, purchasing factoring/reverse factoring will be used more frequently for short payment terms on the purchasing side. For factoring companies, this means that efficient business processing is particularly important. To achieve this, the business processes from the factoring client to the factoring company and from there to the risk protection - mostly for credit insurance - must be highly automated with the help of a factoring software. Factoring companies that are well positioned here will be the winners in their markets. SCHUMANN also has proven solutions for this in its service portfolio.